Questions to ask before I buy or swap a CPAP mask
- Is this a complete mask, with the frame, cushion, and headgear?
- Which cushion, frame, and headgear sizes come in this exact package? What is the product code?
- Can you help me check the fit lying on my usual pillow with my prescribed setup running?
- Does this exact mask have magnets, and what restrictions should I check for myself or someone in close contact while I wear it?
- Does it work with my machine, hose, and connector? Does its guide require a particular mask setting, separate from treatment pressure?
- If I sleep in it and it doesn't fit, do I get a refund, a store credit, or a swap for another mask?
- How many days do I have, and does the clock start when I buy it, when it ships, or when it arrives?
- Who pays for return shipping? If I swap for a mask that costs more, do I pay the difference?
- If I swap once and the second mask doesn't fit either, what happens then?
- If I already own this frame, can I buy only a different cushion? Can an opened cushion be returned?
My notes
Mask and sizes:
Seller and product code:
Return or swap deadline the seller gave me:
What happens when I turn onto my usual side:
Where I feel pressure or a leak:
Questions for my clinician or supplier:
From SleepApneaSelect: sleepapneaselect.com/best-cpap-masks-for-side-sleepers/. Seller terms can change. The seller's current policy is the one that counts.
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